Shipping Policy

Shipping Policy

We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for full details.

📦 Order Processing Time

All orders are processed within 2–3 business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.

🌍 Worldwide Shipping

We ship to customers around the world! No matter where you are, we'll get your order to you.

💰 Shipping Rates

  • Standard Shipping: $8.99 (worldwide)
  • Free Shipping: On all orders over $39.00

⏱️ Estimated Delivery Times

Delivery times vary by destination. The estimates below do not include the 2–3 day processing time.

Destination Estimated Delivery Average Delivery
United States 3–9 business days 6 business days
Canada 4–10 business days 7 business days
United Kingdom 3–8 business days 6 business days
Germany 3–9 business days 6 business days
France 3–9 business days 5 business days
Italy 5–10 business days 8 business days
Netherlands 3–8 business days 5 business days
Australia 3–9 business days 7 business days
New Zealand 3–8 business days 6 business days
Singapore 3–8 business days 6 business days
Hong Kong 1–2 business days 1 business day
Other Countries 5–12 business days 6 business days

Note: These are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier issues, or events outside our control.

📬 Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your shipment on the carrier's website.

You will also receive an email notification when your order is delivered or if there is a delivery exception. If you don't see the email in your inbox, please check your spam or junk folder.

🛃 Customs & Import Duties

For international orders, customs fees, import duties, or taxes may be applied by your country's customs authority. These charges are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office for more information before placing your order.

⚠️ Shipping Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to high order volumes, weather conditions, carrier disruptions, or customs processing. We appreciate your patience and will always do our best to keep you informed.

📧 Questions?

If you have any questions about your shipment, please don't hesitate to contact us:

📧 gusto-sequel1g@icloud.com
⏰ Response time: Within 1–2 business days